This is your business talking — not a standard demo
5.0
Our Partnerships
Ensuring full business coverage.
Xero
QuickBooks
Sage
HubSpot
Salesforce
Slack
Microsoft 365
Google Workspace
Stripe
Shopify
Zapier
Calendly
Pipedrive
Xero
QuickBooks
Sage
HubSpot
Salesforce
Slack
Microsoft 365
Google Workspace
Stripe
Shopify
Zapier
Calendly
Pipedrive
Not on the list? Integration still available.
AI Website Chatbot Actioner
The visitor who was about to leave, turned into a booked job
Most website visitors don't fill in a form — they look for a price, don't find one, and go elsewhere. The Total Ops website handler answers from your own pages and pricing, qualifies what the visitor actually needs, and then actions it: a real quote, a booked slot, a callback in the diary, or a clean handover to your team with the full conversation attached.
Question from your content
Accurate answer, visitor stays instead of bouncing
"Do you cover my area, and what's included?"
Answers from your site content, pricing and service pages
Says what it doesn't know instead of inventing an answer
Website contentService pagesPrice list
Qualify the enquiry
Qualified lead in your CRM, not an anonymous visit
Visitor is interested but vague about what they need
Asks the few questions that actually change the answer
Works out the service, scale and urgency behind the enquiry
Qualification rulesService catalogueLead scoring
Quote or book on the spot
Quoted and booked before the visitor leaves the page
"Can I get a price and book it now?"
Prices the request against your published pricing rules
Checks live diary availability and offers real slots
Pricing rulesCalendarBooking rules
Handover to a human
Warm handover with context, nothing repeated back to the customer
Complex, high-value or sensitive enquiry
Recognises when a person should take over
Summarises the conversation and what's already been gathered
Escalation rulesTeam routingConversation summary
Visitor about to leave
Enquiry captured instead of an anonymous bounce
Someone lingers on pricing then heads for the exit
Opens with the question that page usually raises, not a generic hello
Answers it straight from your content and offers the next step
Page contextPrice listLead capture rules
Out-of-hours visitor
Work completed while you were closed, nothing waiting for Monday
Someone lands on your site at 11pm or on a Sunday
Answers, quotes and books exactly as it would in working hours
Sets the right expectation for anything a person must confirm
Whatever you do, we learn how enquiries work in your world — then handle them exactly the way your customers expect.
Estate Agents
Ask about a listing on WhatsApp, chatbot or email, and get matched to the right property with a viewing booked in — before another agent even replies.
40% faster viewing bookings
Dental Clinics
No more phone tag. Patients get matched to the next available slot the moment they message, and it's confirmed instantly — whichever way they got in touch.
Zero missed bookings
Beauty Salons & Spas
Pricing, availability, and the booking itself — handled in one reply, whether the client messaged on WhatsApp, your chatbot, or email.
3x more bookings converted
Accountants
Chasing documents used to mean chasing people. Now reminders go out, deadlines get tracked, and every reply is logged automatically.
3x more bookings converted
Law Firms & Conveyancers
Case updates and document requests are actioned the moment they land — so nothing sits waiting for a paralegal to get to it.
50% faster case turnaround
Marketing Agencies
New business enquiries get qualified, briefed and booked with a strategist automatically — and quiet proposals get chased without anyone leaving client work.
44% more discovery calls
Estate Agents
Ask about a listing on WhatsApp, chatbot or email, and get matched to the right property with a viewing booked in — before another agent even replies.
40% faster viewing bookings
Dental Clinics
No more phone tag. Patients get matched to the next available slot the moment they message, and it's confirmed instantly — whichever way they got in touch.
Zero missed bookings
Beauty Salons & Spas
Pricing, availability, and the booking itself — handled in one reply, whether the client messaged on WhatsApp, your chatbot, or email.
3x more bookings converted
Accountants
Chasing documents used to mean chasing people. Now reminders go out, deadlines get tracked, and every reply is logged automatically.
3x more bookings converted
Law Firms & Conveyancers
Case updates and document requests are actioned the moment they land — so nothing sits waiting for a paralegal to get to it.
50% faster case turnaround
Marketing Agencies
New business enquiries get qualified, briefed and booked with a strategist automatically — and quiet proposals get chased without anyone leaving client work.
44% more discovery calls
Try it now on your own business
Your own website, your own enquiries, actioned live.
Drop in your business email and website address — we read your public pages, services, pricing signals and tone of voice, and set the actioner up around your business automatically.
And then you're live
02
Send a real enquiry and watch it get actioned using your own information — no setup, no integration work, no scripted demo.
For businesses getting a wider mix of enquiry types that need real back-and-forth, with information pulled from your systems before a reply can be actioned.
Scope at this tier
✓Bespoke build on one channel (WhatsApp, email or chatbot)
✓Integrated with your existing systems to pull live data
✓Several distinct enquiry types, each handled end to end
✓More back-and-forth before the action is complete
✕Enquiries sit unread until someone gets a spare five minutes
✕Prices, slots and documents get looked up by hand, every time
✕The same questions get answered again from scratch
✕Nobody's sure what was promised, or by who
After Total Ops
Every message is read and understood the second it lands
Quotes, bookings and documents are pulled and sent automatically
Repeat questions are answered from your own live data
Every action is logged, so the trail is always there
What it's costing you
Put a number on the enquiries you're actioning by hand
What enquiries cost you
Add your team's monthly wage bill and the hours they lose to enquiries each week.
Per week
£665
Per month
£2,880
Per year
£34,560
That's roughly 83 working days a year on enquiry admin, at an effective £55/hour. Most of it is work we can action for you.
Website handler FAQs
What businesses ask before adding it to their site
How is it installed?
One small script on your site, or a single tag through your existing site builder. It matches your branding and can sit on every page or only the ones you choose.
Where does it get its answers?
From your own content — service pages, pricing, FAQs and any documents you add. It's grounded in your material rather than the open internet, and it says when something isn't covered.
Will it make up prices?
No. It only quotes within the pricing rules you set. Anything outside them is held for approval or routed to your team instead of guessed at.
Can visitors still reach a human?
Always. A visitor can ask for a person at any point, and the handler escalates automatically for complex, high-value or sensitive conversations.
Does it work with the WhatsApp and email handlers?
Yes. It's the same engine, so a conversation that starts on your website can continue on WhatsApp or email with the full history and no repeated questions.
What happens out of hours?
It keeps quoting, qualifying and booking overnight and at weekends, then leaves your team a clean summary of everything actioned while you were closed.
Will it slow our website down?
No. The widget loads asynchronously after your page, so it has no meaningful effect on load speed or your Core Web Vitals.
What does a website chatbot actioner cost?
The same as WhatsApp and email: a one-off build cost set by how complex your actioner is, then a small monthly usage and maintenance fee based on conversation volume.
It's time to let every channel run itself
Enquiries come in everywhere. We make sure none of them get missed — and every one gets actioned automatically.
✓Works with the tools you already use
✓No enquiry left unanswered
✓Handles the back-and-forth, not just the first reply
Xero
QuickBooks
Sage
HubSpot
Salesforce
Slack
Microsoft 365
Google Workspace
Stripe
Shopify
Zapier
Calendly
Pipedrive