We integrate with everything
Fully system agnostic. An enquiry can only be actioned if the data behind it is reachable, so Total Ops reads and writes across the tools you already run.
Our Partnerships
Ensuring full business coverage.
Xero
QuickBooks
Sage
HubSpot
Salesforce
Slack
Microsoft 365
Google Workspace
Stripe
Shopify
Zapier
Calendly
PipedriveXeroQuickBooksSageHubSpotSalesforceSlackMicrosoft 365Google WorkspaceStripeShopifyZapierCalendlyPipedriveNot on the list. Integration is still available.
Below we integrate everything — channels, CRMs, diaries, accounting, operations and bespoke internal systems — so whatever your business runs on, Total Ops can read from it, act on it and keep it up to date.
Platforms we connect to
From major enterprise platforms to niche industry tools — open any tool to see what we automate with it.
Channels
Where the enquiry lands, and where the finished reply goes back.
CRM & sales
Context pulled before a reply is drafted, and written back after.
Diary & scheduling
So a booking is a real slot, not a promise to call back.
Quotes, invoicing & payments
Priced, raised and collected without leaving the thread.
Operations & commerce
Stock, orders and job data feeding the answer itself.
Documents, reporting & anything else
Custom work where an off-the-shelf connector doesn't exist.
Don't see your system? We'll build a custom connector for it.
Why our integrations just work
Zero disruption
We work around your existing tools. No migrations, no downtime, no retraining your team.
Secure by default
Every transfer is encrypted and every connection is auditable. Credentials are never stored in plaintext.
Rapid deployment
Most connections are live within days, not months. We handle the technical heavy lifting.
Custom connectors
Running something bespoke or niche? We build a connector tailored to your exact setup.
How we connect your systems
Discovery
We audit your stack and identify every system an enquiry needs to touch.
Architecture
We map data flows, triggers and the autonomy limits for each action.
Build & test
We build the connections, test against real enquiries and validate every pathway.
Go live
We deploy, monitor and keep tuning — with support from day one.
Connections are the plumbing. Total Ops is the operator.
Integrations alone don't answer an enquiry. Total Ops sits on top of every connection and runs the whole reply — reading the message, pulling the data it needs, doing the work, and reporting back to you. Your systems stop being places you check and become things Total Ops uses.
We read the enquiry in context
Every message is classified the moment it lands, then enriched from your CRM, diary, documents and rate cards — so a reply is drafted with the full picture, not a guess.
We do the work, not just the wording
Quotes are priced and sent, diaries are checked and booked, invoices and payment links are raised — finished actions dropped into the same thread the enquiry arrived in.
You stay in control
Every action is logged, exportable and reversible. You set the autonomy and value thresholds, approve or edit anything from one queue, and nothing leaves without your rules behind it.
What that looks like day to day
- A WhatsApp spec photo becomes a priced PDF quote in minutes
- Attachment-heavy emails are read, filed and answered with the right documents
- Availability is checked live and the booking confirmed in-thread
- Example packs and case studies pulled for the customer's sector
- Overdue invoices chased politely until the payment lands
- A morning brief of everything handled and anything stuck
It's time to let every channel run itself
Enquiries come in everywhere. We make sure none of them get missed — and every one gets actioned automatically.
- Works with the tools you already use
- No enquiry left unanswered
- Handles the back-and-forth, not just the first reply
What enquiries cost you
Add your team's monthly wage bill and the hours they lose to enquiries each week.
Per week
£665
Per month
£2,880
Per year
£34,560
That's roughly 83 working days a year on enquiry admin, at an effective £55/hour. Most of it is work we can action for you.